Privacy Policy

Last updated: July 2025

1. Introduction

Welcome to Blumy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI mental wellness companion service through WhatsApp.

2. Information We Collect

2.1 Personal Information

When you interact with Blumy through WhatsApp, we may collect:

  • Your WhatsApp phone number
  • Your name (if provided)
  • Messages and conversations you have with Blumy
  • Usage patterns and interaction data

2.2 Technical Information

We may also collect technical information including:

  • Device information
  • IP address
  • Browser type and version
  • Operating system
  • Usage analytics

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our AI mental wellness service
  • To personalize your experience with Blumy
  • To improve our AI algorithms and service quality
  • To respond to your messages and provide support
  • To ensure the security and integrity of our service
  • To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • End-to-end encryption for all communications
  • Secure data storage and transmission
  • Regular security audits and updates
  • Access controls and authentication

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data

8. Third-Party Services

Our service integrates with WhatsApp, which has its own privacy policy. We encourage you to review WhatsApp's privacy policy to understand how they handle your information.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: